By default, every partner is given Basic Access, as this access level provides many partners with what they require to easily merchandise Viator’s product catalog. Partners can always upgrade to a higher access level at no additional cost, but must be approved for a higher access level and must pass our API certification before going live.
Read more to find out which level of access is best for you.
Levels of API access
Basic API
Access (Default)
Ideal for partners who wanted to get started right away with a quick integration
- Get instant self-service access to our API
- Customers are referred to viator.com to complete the transaction
- Gain access to essential data to merchandise products
- No prior approval or minimum requirements are needed
Full API
Access
Ideal for partners looking for a deeper tours and activities integration
- Requires approval and certification
- Customers are referred to viator.com to complete transaction
- Showcase rich product data, like reviews, traveler photos, and real-time availability
- Bulk endpoints streamline ingestion of product data
- Full support from our onboarding specialists
Full + Booking
API Access
Ideal for partners looking to keep customers on their site for the transaction
- Requires approval and certification
- Access to payment solutions that enable customers to book without leaving your website
- Gain access to same rich product data and bulk endpoints as Full Access
- Facilitate refunds and cancellations
- Full support from our onboarding specialists
Want to request a higher access level?
Log into your account to submit the request
Compare your options
| Viator Partner Program - Affiliate API | Basic Access | Full Access | Full + Booking Access |
| Level of service | Self-service | Full support | Full support |
| Place of transaction | viator.com | viator.com | Your site |
| Pre-approval required | X | ✓ | ✓ |
| Request single product data* | ✓ | ✓ | ✓ |
| Request product data* in bulk | X | ✓ | ✓ |
| Request product summaries based on search criteria | ✓ | ✓ | ✓ |
| Request availability & pricing for a single product | ✓ | ✓ | ✓ |
| Request availability & pricing for products in bulk | X | ✓ | ✓ |
| Get availability & pricing in real time | X | ✓ | ✓ |
| Get traveler reviews & photos | X | ✓ | ✓ |
| Get review ratings & counts | ✓ | ✓ | ✓ |
| Access to payment tools | X | X | ✓ |
| Requires certification | X | ✓ | ✓ |
| API health monitoring | ✓ | ✓ | ✓ |
*Product data includes, but not limited to: titles, descriptions, inclusions/exclusions, logistics, additional info, itineraries, product options, and supplier name.
Choose the right API solution for you
Basic Access to our Affiliate API allows you to build to our API in a quicker and simpler way
A lightweight integration
- Quickly connect to and merchandise our supply across your site.
- Condensed product summaries allow you to be more agile during your implementation.
- Basic access does not require pre-authorization – start your implementation right away.
Merchandise products with ease
- Build search results pages and basic product description pages (PDPs) to surface the right products to your customers using our search filters, like free cancellation.
- Use attraction pages to pull in all products for an attraction.
- Provide all relevant product details, like titles, descriptions, main image, review rating, pricing, and availability schedules.
Request Full Access to our Affiliate API for a full scale tours and activities integration
Get robust product data
- Richer data is exposed (e.g. reviews and real time availability).
- Use modified-since endpoints to ingest only new or updated information to ensure product data is always up-to-date.
- Choose to bulk ingest our product catalogue.
- Full access requires authorization by Viator. Request Full Access from your account.
More merchandising options
- Full product catalogue provides for more detailed product merchandising and more complex user flows
- Build more thorough product description pages (PDPs) where customers can check availability in real time.
- Build out more detailed search results pages (SRPs) and attraction pages.
Request Full + Booking Access for all the benefits of Full Access plus transactional capabilities
Facilitate payments on your site without hassle
- Access to booking endpoints makes it possible to have your customers transact on your site, instead of referring them to viator.com
- Viator is the merchant of record and is responsible for handling customer service for all bookings
- Full + Booking Access requires authorization by Viator. Request Full Access from your account.
Build your own checkout flow
- Choose between two payment solutions
- Complete with fraud detection, use our booking endpoints to build a custom checkout flow within your branded experience
- Customers can book Viator experiences in the same cart as other products
- Customers can also cancel bookings on your site